@DBKAsa I finally got the update to work on OSX Mojave. Last time, it showed no devices. This time, it listed them all. The only thing I did differently was to physically disconnect the ethernet...

On MacOS 10.14.6 I just get a blank UI when running the tool. See attached.... I pressed what should be the "scan" button anyways and it says "0 devices found", though I am on the same wifi network,...

Did you ever find a solution for this? I was thinking the same thing...that maybe the switch could be wired so that it's receiving power from the house, but not affecting the light sockets. Of...

@DBKAsa If only support had a clue. I mean "try changing the wires around" is literally the craziest thing a phone support person has ever told me. Yes, I'll risk my life by randomly changing some...

@Tim8480 It's definitely an oversight, and a big one. Somewhere else on this forum is a post where the user says they experienced it with hardware v2, but not v1.8. So I think it's a hardware...

@DBKAsa Following up on this, I have contacted support chat (very very slow and unknowledgeable). They have no answer. "rearrange the wiring", they said. How idiotic. The light WORKS, it's just slow....