Hello TP-Link Community,

 

I'm experiencing a frustrating issue with my Deco system's parental controls following the latest app update.
 

Specifically:

Settings Revert: When I configure Bedtime, Time Limits, or Offtime, the settings revert within seconds, and the Adjust button disappears.

 

Device Access Issues:

Devices assigned to profiles with these controls are either completely blocked from internet access or not restricted as intended.

 

Actions I've Taken:

- Followed all troubleshooting steps from the TP-Link FAQ.

- Rebooted the entire Deco network.

- Reinstalled the Deco app on my device.

 

Despite these efforts, the problem persists.

 

My Setup:

- Deco Units: 3 Deco X55 Pro (X55xr) and 2 Deco X55

Firmware Versions:

- Deco X55 Pro: 1.4.7 Build 20241115 Rel. 47357

- Deco X55: 1.4.0 Build 20240718 Rel. 44385

 

This issue began immediately after the recent app update, which leads me to believe it might be related.

 

Has anyone else encountered similar problems with parental controls not saving or devices being incorrectly blocked after the latest update? Any insights or solutions would be greatly appreciated.

 

Thank you!

 

Note: I've also reached out to TP-Link support and provided a video demonstration of the issue but have yet to receive a satisfactory resolution.