Random network 'pausingsuttering'

Random network 'pausingsuttering'

Random network 'pausingsuttering'
Random network 'pausingsuttering'
2024-09-02 23:59:13
Tags: #Firmware Update #Wi-Fi 6E #troubleshooting
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.11

Hi,

 

We just got the XE75 pro home mesh system. So far speeds are consistently higher than with google nest pro. At the time of writing this I noticed that the connection to devices will sorta stutter/pause.

I am a gamer on my free time and in discord with my friends, which is how i noticed this. My games will "freeze" for a few seconds and then run fine and peoples voices will just pause, not seemless.

After I did the setup of the network I didn't really use the wifi right away, I decided to update the firmware so i didn't get to see a comparison of how the network runs before and after updating. I don't want this stuttering to be an issue since we just got these. Like I said before, outside of these random sutters/freezes Im looking forawrd to keeping. I did the network optimization and it did find some fixes, but that didn't solve the main issue.

 

I am new to networking and what tools I have with TP-link. So if anyone has had a similar experience and found a fix let me know. Thanks!

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Re:Random network 'pausingsuttering'
2024-09-03 03:55:35

  @SountLex 

Hi, Thank you very much for the feedback.

Is the gaming device(can I have its model number?) connected to the main Deco via an Ethenret cable, or by WiFi(6GHz or 5GHz)?

---If it is connected by WiFi, please disable "Mesh Technology" for the gaming device and set the connection preference, such as the 6Ghz band and the nearest Deco XE75 Pro?

698847f16bd5458884366004932c489c

How to select a preferred signal source on the Deco App

 

By the way, How many Deco XE75 Pro do you have? Are they wirelessly connected together?

Or can I have some screenshots of the network map on the Deco APP, such as:

fc25fa82a65249ae926b223d34657958

Wait for your reply and best regards.

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