I sent my router in to be place after a long time of testing with the experts  ( so they say ). So why isn't one shipped out. First they made a issue line they didn't receive. But lucky I had tracking.  They they still put me through hoops.   If I would of paid for option 2 or 3.  They would of give me the new unit first. Well now they got it and been 3 days and still they say it is t shipped. I say to my community ( is this fair ).  I brought this on the faith that this was a good company. I liked the item was great   But there is a problem where it worked when it wanted   I'm not asking for money back   Just to send me a new one that works   I'm starting to loose fair. I hope that they do the right thing here   And quickly   For I need it for the kids schooling.   I will let you guys know what happens.