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How do I get warranty replacement

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How do I get warranty replacement

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How do I get warranty replacement
How do I get warranty replacement
2019-10-23 18:34:25
Model: TL-WN881ND  
Hardware Version: V2
Firmware Version:

I bought TP Wireless adapter about a year ago and it has been acting very funny  - not connecting to some routers.

My patience ran over when it starte to not connect to xfinitywifi.

 

Onmy warranty page, I sent in the email using the link  'Request replacement part' asking for a replacement.  But I have not heard anything back yet.  

Am I officiating my warranty service request the correct way.  What is the best and proper way to invoke warranty services?

 

Thanks,

 

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Re:How do I get warranty replacement
2019-10-24 16:28:15

@newbie321 

 

Please contact our home support team.

 

Here is where you can get hold of them: 

 

Chat: https://www.tp-link.com/us/support/contact-technical-support/#LiveChat-Support

 

Phone & Email: https://www.tp-link.com/us/support/contact-technical-support/#Hotline-Support

 

A part request would be if you need a replacement power supply or a replacement bracket for the KC120. To replace the actual device require getting a hold of support.

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