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Deco P9 connected to virgin broadband router gets half the speed

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Deco P9 connected to virgin broadband router gets half the speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P9 connected to virgin broadband router gets half the speed
Deco P9 connected to virgin broadband router gets half the speed
2020-08-22 22:46:38
Model: Deco P9  
Hardware Version:
Firmware Version: 1.1.0

I have virgin broadband that when I connect to the router and test the speed runs at 500mbps the main deco connected directly to it by cable 50 cm away tests at 210mbps I can't figure why I am getting a drop in speeds?

 

 

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Re:Deco P9 connected to virgin broadband router gets half the speed
2020-08-24 18:12:35

@AlexGH 

 

Disable the 2.4G on your Deco, forget the Wi-Fi network on your wireless device and test the speeds again.

 

Your device may be on the 2.4G, which is by design as the Deco will place the device on whichever band depending on the demand. 

 

Make sure to test other devices so the bottleneck isn't the device itself.

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