SNKNKLV1Online
Following: 0Followers: 0
Forums/ Tapo Smart Camera
By SNKNK 2023-10-09 03:26:35

Video not getting recorded on cloud

I'm on 30-day trial for Tapo Care. It has been 7-8 days. Since last night, the cloud videos have stopped getting recorded even though I'm still getting notifications for motion and person detection. I
Forums/ Tapo Smart Camera
By Solla-topee 2021-12-10 07:57:37

[Solution] Tapo C310 Not Recording Cloud Videos/No Notification after Active Tapo Care (Free-Trial)

2022/05 update Fixed on Tapo C310 V1 1.1.12 & Tapo C310 V2 1.1.12 , please update the firmware for your tapo camera. The issue we discussed here in the thread is ONLY for Tapo cameras with Tapo Care F