After so many months last night both cameras went offline. Much climbing up and down of ladders later, and many hard resets later. Failed to recieve ip address? Nothing to my knowledge has changed wit

My Tapo c310 will not reset using the button under the microsd cover. LED stays solid red. I have moved it closer to the router as suggested by customer service and removed it from my camera list. I w

i have 6 tapo cameras 2 c310 1 c200 and 3 c100. Everything was fine for 3 months,the odd hiccup a reset here and there. 1st issue...1 of the c310 failed to update yesterday,has been grey since. 2nd is