@Aarru Hi, You can refer to the instructions below to troubleshoot if you fail to control your camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...

@Bhagwat Hi, If the audio quality from the camera is bad, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions covering the microphone and speaker...

@LAURASILVA Hi, The shared account has limited access to the Tapo camera, and it's unable to see the cloud video clips of the camera. To add the feature to allow shared account access to the cloud...

@watchmenaenae Hi, You can refer to the following instructions to troubleshoot if the camera has the wrong date and time. Tapo Camera Shows Wrong Date and Time Please confirm the following...

@MaxnTeddy Hi, 1. Thank you for your feedback about adding the feature to sync home & away mode settings on different mobile devices when they are logged into the Tapo app with the same TP-Link...

@AnaMT Hi, Could you please send us a video showing the reported issue for analysis? You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send...