Forums/
Tapo Smart Camera
Yesterday
@Balistoit Hi, On the Tapo C500's Specifications page on our official website, you can see it only supports Motion detection, Person detection, and Tamper detection. Best Regards
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Forums/
Tapo Smart Camera
Yesterday
@Quebec Hi, If you have subscribed to the Tapo Care service, the camera's detection video clips can be stored on our cloud server for 7/30 days(based on the subscribed Tapo Care service), and you can...
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Forums/
Tapo Smart Camera
Yesterday
@Perda Hi, On the Tapo app > doorbell camera's Device Settings > Doorbell > Anti-theft Alarm page, you can turn off the Anti-theft Alarm feature if needed. Best Regards
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Forums/
Tapo Smart Camera
Yesterday
@c210-user Hi, You can try to enable a hotspot Wi-Fi on your phone, factory reset a camera, reconfigure it with a different phone, connect it to the hotspot Wi-Fi, and then check if you can control...
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Forums/
Tapo Smart Camera
Yesterday
@Tipo874 Hi, Please confirm the following information for the reported issue. 1. Please ensure your Tapo app is up to date. 2. Go to the Tapo app > KC115's Live View page, is the date & time...
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Forums/
Tapo Smart Camera
Yesterday
@hhhmmm Hi, Is the audio quality muffled when using the two-way call feature with the doorbell camera, or the sound is very low? Would you please send us a video showing the reported issue? Best...
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