@marumaru Hi, welcome to the community. Can I have a picture of your current network topology, such as? Are you able to consistently reproduce this issue "by toggling the "Ignore Ping from WAN Side"...

@BuckeyeLiving Hi, Thank you very much for the feedback. Is there any chance that you could connect the LAN Ethernet-connected devices behind the satellite Deco X20, instead of the main Deco? - By...

@itsAbdulaziz Hi, welcome to the community. How about the wireless signal source strength on the Deco APP? - Usually, we need to make sure there are at least two bars and both 2.4GHz and 5GHz are...

@Elvisba Hi, welcome to the community. Could you please refer to this link to help me submit the Deco APP log? How to submit Deco APP log Is the Deco X60 the only model in the Deco Mesh system? Do...

@LukeMR Hi, Welcome to the community. Do you need to open any ports on the old router for the Plex server when accessing it from the remote? It is suggested to set Deco into Access point mode to see...

@Jari-HTT1 Hi, welcome to the community. You could refer to this link to replace the main Deco M9 plus with Deco X20 and it would keep the previous Mesh network settings: How to replace the main Deco...