@underscore Hi, you may refer to the instruction below to double-check your Activity Zones settings. Or try to adjust the camera's angle. https://www.tp-link.com/support/faq/2258/ Besides, you can...

@DHO1978 Hi, you can turn the Deco M5 to Access Point mode, then the camera will get the IP address from your main router directly, it will be like xxx.xxx.1.xxx, then the Station can find the...

@ChristosMach Sorry for the inconvenience caused, as a manufacturer, we are not recommended customers purchase a product in one country and use it in another country, it will avoid the warranty and...

@ChristosMach As far as I know, we don't have a plan to support Kasacare in Cyprus, you will not able to store the video on the cloud after two years.

@ChristosMach Hello, Theoretically, after the free period, you will still have the live view and notification as free features, but if you don't upgrade to Plus Plan or Premium Plan, you will not...

@Leo1664 Plug's remote control is not stable enough, it cause you can't control the plug with Alexa sometimes. How often the issue happens? When and where did you buy the plug? Does it work fine...