@RB314 If you don't use the old email address as your TP-Link ID anymore, you should register a new TP-Link ID first. Then factory reset the plug and reinstall it. If you are still able to use the...

@User101 Hi, HS100 can only bind to one TP-Link ID, so you can't add it again on another phone after setting it up. If you want to control it on other phones, you can log in the same TP-Link ID on...

@Rimshot Hi, sorry to tell you KP400 is not available in Australia. Please keep your eye on our official website for updates. https://www.tp-link.com/au/home-networking/smart-plug/

@Arlo_521 Hi, you can't connect to the Router's wifi or the Plug's wifi? Please send us the screenshot on the Kasa app that shows the error message, and your Phone WiFi settings page. You can factory...

@Nikitas Hi, As you can see, we have three different series camera now, the NC series camera uses the TPcamera app, the KC series camera uses the Kasa app, the Tapo series camera uses the Tapo app....

@Bloody Hi, It’s suggested to test the SD card with third-party software such as MyDiskTest, you may refer to the instruction below to verify the SD card. https://www.tp-link.com/support/faq/2592/...