I seem to have solved the annoying "Device Unreachable" or out of range problem by disabling 5G on my wifi router. When I did this all my disconnected smart plugs suddenly reconnected on their own. I...

OK. Thanks. I did try the firmware update but it didn't remedy the problem. I'll try tech support next. Thanks.

Remote Control is toggled on but I can't control the smart plug outside my WiFi network. Kasa shows my device but when I try to click it on (green) it just spins for a second then stays grey. Not...