@John_roy Hello, Are you talking about the Voice Call function of the Tapo C200? How about the Talk function? Can you hear the person talking on the camera side? Ensure the camera volume is at a...

@Poshberries163 Hello, As per your description, your camera should be still connected to the internet fine and you may use your old TP-Link account to view and manage it. For the LED status issue,...

@umzyi Hello, Sorry for the mistake in the attached FAQ, the wide-angle field of view of Tapo C100 should be 105 degrees, we will update the FAQ soon. Thanks for the feedback. Good day.

@1karen Hello, May I have the model number of your Kasa Cam? The Kasa Cam can connect to common wireless networks which are secured by WPA/WPA2 authentication, just ensure your mobile hot spot router...

@areynot Hello, Please tell me the MAC address of your C200 personally by sending me a message and we will check further. Additionally, please confirm if there are any special characters in your Tapo...

@Kleber_Bueno Thanks very much for your update, we would like to investigate this issue personally via email. Please check your email box and respond with more details, our engineer will help follow...