@BaptisteFR Good day. Do you still want to control the plug when the router is down and you are not home? If just turning on or off the plug, you could try to set up the schedule in advance. Since...

@mcrguy Good day. Since you had more than one plug, did all of them could not turn on/off as scheduled? After the setup, can you see the existed profiles under the schedule? Could you please also...

@Richard_T123 Good day. I am really sorry since I am quite sure what you try to describe. Could you mind trying to provide more details, or describe a virtual scenarios so that I could get more...

@Mikel1978 Hi, Only several video clips are like this, others are still playable, right? Is there any error message when they failed to play？ Is it possible that you could post a part of video clip...

@StefanoSi Good day, The energy monitoring could see the load on Today, the Past 7 days, or the Past 30days. It could not be customized yet. For more details, please refer to...

@Vwbugjam Good day. Can I have a picture of the error message? Have you tried to reboot the camera or manually move the camera in case the camera lens was stuck? Thank you very much!