@GumperP If you're within warranty, the original seller is responsible for the cost of posting it from Ireland to the UK. Tapo cover the postage for the new camera. Sale of Goods Act, look at that....

@GumperP Ah, that sucks. Have you tried using the online chat function and sending screenshots of battery and wake-up events and whatever else they want? Or I assume you've already done all that via...

@ChrisBorrowdale Good luck. Persist with them. I was sent a 'how to make battery last longer' FAQ link, which is irrelevant to our issue. Nothing had changed for me with sensitivity or alerts or...

@GumperP Hi again, update for you with my similar issue. Spoke to a representative on the chat function. He went through many questions and I sent many images from the app. In the end, this is the...

@GumperP Nice one, hope it works, I'm on with a "live" agent not trying to get some firmware update pushed on mine to rectify the issue

@GumperP What email did you use to request technical intervention and a firmware update?