Yeah I bought mine through Amazon also but TP-Link handle replacements

@Ducie no unfortunately now it's stuck in the reset loop, you'll need to send back to TP-Link for a replacement and then when the new one arrives update the firmware and should work again! Fingers...

@Solla-topee I am absolutely fuming...I have just been through the RMA process and received my replacement set. I installed both cameras on Thursday (they have been working fine since) and am gutted...

Hi all. Glad I'm not the only one with this issue, but is very worrying how many others have the issue. Sounds like a big Tapo/TP-Link fault. got these pair of cameras just before Christmas. Both...