@Solla-topee I can't find the post where you asked for proof of purchase. but here you go, both the original and replacement devices in 1 photo, the replacement ordered via amazon in the second...

@Solla-topee Even if it has been fixed in the latest firmware, the devices would need to be connected to wifi in order to get that update. Our devices refuse to connect to the wifi. Yes, my main...

@rubixxcube throw it in the trash, send it back, whatever. These things are useless. I wasted week of timing waiting on shipments and replacements and then spending time swapping switches in and out...

@Solla-topee The issue is the product. I've checked the wiring 50 times. I have about 15 other kasa devices on my network and they all work just fine, but this product in particular is junk. I have...

@JCSEAi have this issue. And also my switch won't connect to the wifi