@Solla-topee So I somehow managed to fix it myself (somehow!) I had to go into the master settings of my settings and turn off the 5ghz wifi, then set up the plug. It seems to work now, but thank you...

@Solla-topee So I've just checked that my router is dual band and uses WPA2. Does this help? I'm completely useless when it comes to this stuff (sorry!)

@Solla-topee hi thanks for replying. How do I check my wifi is 2.4? I've had a quick look online to help me, and I can see that my wifi name doesn't have a 5 after it and there is only one version in...

My P100 plug won't connect to my wifi. After successfully identifying the plug and my wifi, I select my wifi name and type the password in - a red message pops up saying "check wifi password" I know...