I have 4 cameras in one property and 2 in another. I am trying to set up the Home and Away Modes so that the activation only applies to the cameras in the first property and separately in the second...

Hello @Solla-topee I disconnected and reconnected and set up all the cameras again and the problem is now solved. Thank you for your help.

Hello @Solla-topee I have now checked your suggestions: 1 - Yes, the cloud video load correctly when the phone is on normal 4G mobile network but reports "refresh" when the phone is connected to home...

@Solla-topee Thank you for your reply. I'll go through what you suggest and come back if I still have problems

I have a mixture of C100 and C310. Have subscribed to Cloud video. To start with all recordings were visible. Now I can see thumbnails but almost always I cannot view the videos. The black screen...