Creating Cloud account

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Creating Cloud account

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Creating Cloud account
Creating Cloud account
2015-07-01 14:29:00
Region : Greece

Model : NC200

Hardware Version : V1

Firmware Version : 2.0.12 Build 150430 Rel.20962

ISP :


I keep getting

Account sign-up failed.

when trying to create a cloud account.
I tried the web interface, the windows setup and the android app
and I always get the same response.
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#1
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5 Reply
Re:Creating Cloud account
2015-07-06 17:49:47
No problem with your internet connection?
You followed the article below, right?
http://www.tp-link.com/en/faq-818.html
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#2
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Re:Creating Cloud account
2015-07-06 23:20:06
Certainly, both methods.
There is no problem with the internet connection.
It's like the service does not create new accounts or it does not reply at all.
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#3
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Re:Creating Cloud account
2015-07-07 09:48:38
The camera is brand new?
Are you trying to re-register the camera to another new TP-LINK Cloud account or just register it to a Cloud account?
http://www.tp-link.com/en/faq-799.html
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#4
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Re:Creating Cloud account
2015-07-07 12:57:52
It is brand new and has a firmware newer than what is available for download (2.0.12)
(Im thinking of downgrading atm)
Logically it has not been registred before, but I did reset it pushing the button for 5s anyway.
It is my first camera so I do not have an account to add it to. I have to create a new one but still

TIPS: account sign-up failed.
Thanks for helping. By the way what is Fallback IP? I left it as it was then I put the IP of the camera.

SUCCESS: just now I saw a newer firmware 2.0.15. I downloaded it and
"Account sign-up successful"
So I blame 2.0.12 firmware
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#5
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Re:Creating Cloud account
2021-02-25 11:40:03 - last edited 2021-02-25 12:24:28

@evanzel

is the camera is brand new? if you have any problem you can read the article link below.

https://thebowgear.com/

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#6
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