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Setup H100 with Apple Homekit

Setup H100 with Apple Homekit

Setup H100 with Apple Homekit
Setup H100 with Apple Homekit
a week ago - last edited a week ago
Tags: #Device Connectivity #Matter #HomeKit
Model: Tapo H100  
Hardware Version: V1
Firmware Version: 1.5.23

Hi.

 

I am trying to connect the H100 to a Apple Homekit and it "doesn't work". I have tried adding via the code, via the QR Code. I have tried pressing the Sync button and I have tried turning it on and off.


The Home App see's the Bridge and tries valiantly to connect however it continues to fail.

 

All devices have the latest OS/Firmware:

 

iOS 18.3.1.

Homepod is on 18.3

H100 is on 1.5.23 firmware.

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#1
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5 Reply
Re:Setup H100 with Apple Homekit
Wednesday

  @Cozz 

 

Try to create a new Home and add the H100, see if that works.

 

Is there any error message? Please share a screenshot here. 

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#2
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Re:Setup H100 with Apple Homekit
Wednesday

  @Wayne-TP 

Hi Wayne. New home created and still not working. See screenshots below:

1. This is what I see after scanning the QR code.



2. This is the error. Device was tried without the sync button being pressed, pressed, turned off and on:

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#3
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Re:Setup H100 with Apple Homekit
Friday

  @Cozz 

 

Make sure your phone is under the same WiFi network as the hub during the configuration, turn off cellular data and disable VPN if any. For testing purposes, try to create a new home and add the H100, see if that works.

 

What router do you use?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:Setup H100 with Apple Homekit
Friday

  @Wayne-TP 

 

iPhone is on the same network, cellular data is disabled and no VPN connection is turned on and nothing has changed; still showing accessory not found.

 

I am using a GL-MT2500A as the router and NextDNS as the DNS service. Looking at the logs, I am seeing the following from my iPhone when trying to configure the Homekit:

 

 

NextDNS are not reporting anything relating to TAPO, TP-Link, Matter or Apple as being blocked.

 

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#5
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Re:Setup H100 with Apple Homekit
Yesterday

  @Cozz 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your email through private message.
 

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#6
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Helpful: 0

Views: 79

Replies: 5

Tags

Device Connectivity Matter HomeKit
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