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D225 doorbell does not record video to H200 hub storage

D225 doorbell does not record video to H200 hub storage

D225 doorbell does not record video to H200 hub storage
D225 doorbell does not record video to H200 hub storage
a week ago
Tags: #Recording #Firmware #MicroSD card
Model: Tapo D225  
Hardware Version: V1
Firmware Version: 1.1.16

The 1.1.16 firmware update is supposed to add ability for the D225 to connect to the H200 hub and store video footage there. But after moving the sdcard from the doorbell to the hub and select hub as local storage, the Playback & Download section no longer show any local recording and always say "Insert a microSD card for recording"..

 

 

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#1
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4 Reply
Re:D225 doorbell does not record video to H200 hub storage
a week ago

  @TO-TP 

why can't recording to SD card

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#2
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Re:D225 doorbell does not record video to H200 hub storage
a week ago

  @TO-TP 

 

What's the firmware version on your H200 hub? Try to format the SD card, see if that helps. 

 

What's the model of the microSD card you use?

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#3
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Re:D225 doorbell does not record video to H200 hub storage
Tuesday

  @Wayne-TP 

 

The firmware for the h200 hub is 1.3.6. The SD card is a Samsung pro endurance 256gb that I had been using on the doorbell itself without problem. When I installed the hub, I moved the SD card to the the hub and it automatically formatted it. But when I set the doorbell to store recording to the hub, nothing is recorded and it keeps saying to insert SD card to record, as shown in the screenshot from the first post.

 

When I moved the SD card back to the doorbell and reformat it, recording works again. So the problem has to do with the hub storage option not working correctly.

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#4
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Re:D225 doorbell does not record video to H200 hub storage
Wednesday

  @TO-TP 

 

Please send me the Mac address of the H200 hub through private message. 

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#5
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Information

Helpful: 2

Views: 143

Replies: 4

Tags

Recording Firmware MicroSD card
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