strange screen after update C200
Hello....
I have a problem, after a firmware update from my c200 camera i get a strange view in the PC app i use (ip camera viewer)
All other camera';s don't have this problem only the one has that updated. to the 1.4.1 version.
In the App it works good,
How i can fix this?
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Hi,
You can try to uninstall the 'ip camera viewer' app on your PC, reinstall it, remove the camera from the 'ip camera viewer' app and re-add it, then check if the camera will display properly on the 'ip camera viewer' app and our Tapo app.
Best Regards
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I did what you said, but no effect.. Still one rainbow screen... it seems that the problems started with the update with the panoramma view..
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Hi,
Do you have the same issue when watching the camera on your PC with iSpy or VLC app?
Can you send us a video showing the reported issue?
You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
Best Regards
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Also after the firmware upgrade i get a error if i test the camera,
https://prnt.sc/MAfRmKPxJDFh
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Hi,
Do you mean you failed to establish the Onvif connection with a third-party app after upgrading the firmware? If so, you can refer to the instructions below to troubleshoot.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
If the problem remains, please confirm:
1. Please list the troubleshooting you did and the results.
2. What's the third-party app?
3. Please describe your network diagram in detail.
4. Can you control the Tapo camera locally and remotely with the Tapo app?
Best Regards
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