Tapo C200

Tapo C200

Tapo C200
Tapo C200
2 weeks ago - last edited Yesterday
Model: Tapo C200  
Hardware Version: V3
Firmware Version:

Hi. Please help assist on me.

My cctv ( tapo c200 ) cannot find my wifi network, I already try to enter manually and double, triple check the username and password and still not working!!

 

We need your help ASAP!

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1 Accepted Solution
Re:Tapo C200-Solution
2 weeks ago - last edited Yesterday

  @Yunisky 

Hi,
You can refer to Case 3 in the below instructions to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

Please confirm the following information if the problem remains.
  1. Can you detect other Wi-Fi networks when configuring the camera if it can't detect your Wi-Fi network?
  2. What's the model number of your router? Is your Wi-Fi a 2.4G network? Do you have internet when connecting your phone to your Wi-Fi network?
  3. Please list the troubleshooting you did and the results.

 

Best Regards

Recommended Solution
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Re:Tapo C200-Solution
2 weeks ago - last edited Yesterday

  @Yunisky 

Hi,
You can refer to Case 3 in the below instructions to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

Please confirm the following information if the problem remains.
  1. Can you detect other Wi-Fi networks when configuring the camera if it can't detect your Wi-Fi network?
  2. What's the model number of your router? Is your Wi-Fi a 2.4G network? Do you have internet when connecting your phone to your Wi-Fi network?
  3. Please list the troubleshooting you did and the results.

 

Best Regards

Recommended Solution
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#2
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