smart plug

smart plug

smart plug
smart plug
2025-02-03 14:35:02 - last edited Yesterday

I have smart plug tapo-100m.

Even though i turn off the power of the smartplug, the power won't turn off. 

I have lamp plugged in to the smart plug. whenever I try to turn off the lamp using smartplug, it won't turn off. The power of the smart plug turns off, but the light of the lamp remains turned on.. help!

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Re:smart plug-Solution
2025-02-06 08:26:30 - last edited Yesterday

  @lukeppp 

 

Do you have a Tapo P100 or a Tapo P100M?

 

  • Try to unplug the smart plug for some time, see if it helps. 
  • Unplug the smart plug and gently tap its side against a wall or table. You can do this several times and try different sides. Then plug it back in and test if it returns to normal.
  • Factory reset the smart plug. How to factory reset the Tapo smart plug

 

If the above suggestions doesn't help, you may contact the retailer or local TP-Link support to proceed with the warranty.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:smart plug-Solution
2025-02-06 08:26:30 - last edited Yesterday

  @lukeppp 

 

Do you have a Tapo P100 or a Tapo P100M?

 

  • Try to unplug the smart plug for some time, see if it helps. 
  • Unplug the smart plug and gently tap its side against a wall or table. You can do this several times and try different sides. Then plug it back in and test if it returns to normal.
  • Factory reset the smart plug. How to factory reset the Tapo smart plug

 

If the above suggestions doesn't help, you may contact the retailer or local TP-Link support to proceed with the warranty.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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