TC82 8610 camera notifications
Hello
Need some advice on my new outdoor camera that I've just set up and shared with my partner please. It's regarding notifications on her device.
She isn't getting any. And I've tried everything I can think of. But a lot of icons are greyed out.
Surely we should both be able to get notifications when there's movement detected?
Hope you can help?
Thanks
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Hi,
Usually, you can see the detection notification on both phones logged in with the owner account and the shared account. Please confirm the following information about the reported issue.
1. When the camera detects an event, can you receive the notification on your phone?
2. On your partner's phone, please go to the Tapo app > Home tab > Bell icon > your camera page, and check if you can see the detection notification. If so, you can refer to the instructions below to troubleshoot.
Why can’t I receive notifications after turning on Notifications?
Best Regards
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@elephant23 Glad to hear the case is solved.
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