C425 new firmware 1.2.23
Hi all.
I bought 3 x c425. They were working great for a week then they updated to new 1.2.23 firmware ( was 1.2.21 ) and now they don't work properly. It now sets off when my car is just sitting there, alerts all the time.
They also now set off a alert notification and alarm off if I open the app and tap on a camera I want to view. Eg. Carport camera, open it and it sets off the alarm and notifications come through instantly.
how can I go back to a previous firmware? It worked perfect before this!
cheers.
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What type of detection is triggered? If it is vehicle detection, please try to turn off vehicle detection and only turn on motion detection, and observe if a stationary vehicle still triggers detection.
And reduce the detection sensitivity of the AI detection.
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What type of detection is triggered? If it is vehicle detection, please try to turn off vehicle detection and only turn on motion detection, and observe if a stationary vehicle still triggers detection.
And reduce the detection sensitivity of the AI detection.
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My Tapo C425 has been less stable since updating to 1.2.23.
While connected to my home wi-fi the app work fine but if I am away from home accessing the app on my Oppo Find X5 the app reports that the C425 is off line.
While it was sometimes a bit slow the app work fine away from home before the firmware update.
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You may refer to the suggestions here in case 2 for troubleshooting. Cannot use the Tapo app to control my smart devices
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