Not able to access Tapo C510W from outside home wifi

Not able to access Tapo C510W from outside home wifi

Not able to access Tapo C510W from outside home wifi
Not able to access Tapo C510W from outside home wifi
2024-12-24 07:06:25 - last edited 2024-12-30 01:51:33
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.3.1

Hi,

 

I am trying to access the tapo C510W from outside the home Wifi network. However, I am getting an error "Error: Please try again later". Could you please tell what I need to do to access the camera from outside my home network. I am facing the same issue with another C510W which is hardware version:2 and firmware version: 1.0.5

 

Thanks,

Rakesh

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#1
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2 Accepted Solutions
Re:Not able to access Tapo C510W from outside home wifi-Solution
2024-12-25 09:02:14 - last edited 2024-12-30 01:51:45

  @RKGtm 

 

Tapo devices support remote management by default without additional settings. For remote control failure issue, you may check the suggestions here in Case 2Cannot use the Tapo app to control my smart devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Not able to access Tapo C510W from outside home wifi-Solution
2024-12-27 16:17:02 - last edited 2024-12-30 01:51:40

  @Wayne-TP It started working after a reboot. Dont know what changed.

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Re:Not able to access Tapo C510W from outside home wifi
2024-12-24 14:13:36

  @RKGtm 

Have you created a login and password on your camera and opened up port 554 on your router?

 

I am using a C510W outside my LAN without problem.

 

AJ

 

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Re:Not able to access Tapo C510W from outside home wifi-Solution
2024-12-25 09:02:14 - last edited 2024-12-30 01:51:45

  @RKGtm 

 

Tapo devices support remote management by default without additional settings. For remote control failure issue, you may check the suggestions here in Case 2Cannot use the Tapo app to control my smart devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Not able to access Tapo C510W from outside home wifi-Solution
2024-12-27 16:17:02 - last edited 2024-12-30 01:51:40

  @Wayne-TP It started working after a reboot. Dont know what changed.

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Re:Not able to access Tapo C510W from outside home wifi
2024-12-30 01:58:55

  @RKGtm 

 

Did you reboot the camera or the router? Reboot is a step that can re-establish connections, it is always a useful step whenever there is a problem. This process may fix some previously existing connection issues, thereby restoring the device's remote management capabilities.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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