Old Recording not working

Old Recording not working

Old Recording not working
Old Recording not working
a week ago - last edited a week ago
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.3.15

The old recording was working and suddenly this message start to appear and and no recording working.

 

It lokks like you've reached your device limit for playing this video, please try again later

 

. Caption

 

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#1
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2 Accepted Solutions
Re:Old Recording not working-Solution
a week ago - last edited a week ago

  @Ahmed_Esam 

Hi,
For viewing videos recorded on the SD Card (no matter remote or local), only one device can access the clips at a given time within the Tapo App.
If you see the message "It looks like you've reached your device limit for playing this video, please try again late" on your app when watching the camera video recordings, it may be another device is watching the video recordings.

It's suggested to reboot the camera, ensure no other devices are streaming the camera or watching its video recordings, and then check if the problem remains after the camera is back online.
Best Regards

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#2
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Re:Old Recording not working-Solution
a week ago - last edited a week ago

Hello  @Solla-topee , the issue solved when I formated the SD card, thanks for your help

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#3
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3 Reply
Re:Old Recording not working-Solution
a week ago - last edited a week ago

  @Ahmed_Esam 

Hi,
For viewing videos recorded on the SD Card (no matter remote or local), only one device can access the clips at a given time within the Tapo App.
If you see the message "It looks like you've reached your device limit for playing this video, please try again late" on your app when watching the camera video recordings, it may be another device is watching the video recordings.

It's suggested to reboot the camera, ensure no other devices are streaming the camera or watching its video recordings, and then check if the problem remains after the camera is back online.
Best Regards

Recommended Solution
  1  
  1  
#2
Options
Re:Old Recording not working-Solution
a week ago - last edited a week ago

Hello  @Solla-topee , the issue solved when I formated the SD card, thanks for your help

Recommended Solution
  0  
  0  
#3
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Re:Old Recording not working
a week ago

  @Ahmed_Esam Thank you for sharing your experience~

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#4
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