L530 goes offline??

L530 goes offline??

L530 goes offline??
L530 goes offline??
a week ago
Model: Tapo L530E  
Hardware Version: V3
Firmware Version: 1.1.9 build 240524 Rel. 144922

Hello,

 

I have a a problem with my 3 L530E bulbs. Never any problem with setting up the lights but after some time they disconnects from my wifi and I have to start over from the beginning.

My router has both 2.4 and 5Ghz Wifi 6. I also have 2 cameras C420 and a Thermometer T315 but never had any problem with those units.

 

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Re:L530 goes offline??
a week ago

  @Keki72 

 

Have you verify whether it is a WiFi disconnection issue by checking router client list or with other methods? If it is indeed a WiFi disconnection issue, check the suggestions below. 

What should I do if my Tapo smart devices keeps losing connection or going offline?

 

If it is a remote control failure issue - the smart bulb can still be seen and controlled when the phone connects to local wifi, refer to the suggestions in Case 2 here. Cannot use the Tapo app to control my smart devices

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