Hub and camera won’t play same ringtone

Hub and camera won’t play same ringtone

Hub and camera won’t play same ringtone
Hub and camera won’t play same ringtone
2 weeks ago - last edited Thursday
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.19

When I change the ring tone it changes on the hub but the doorbell still plays the original tone. How do I get them to both play the same ring tone.

  0      
  0      
#1
Options
2 Accepted Solutions
Re:Hub and camera won’t play same ringtone -Solution
2 weeks ago - last edited Thursday

  @Sylvi 

 

Doorbell ring tone can't be adjusted. From our tests, the ring tone Doorbell Ring 3 on the hub sounds similar to the doorbell ringtone, you may consider use that.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
Re:Hub and camera won’t play same ringtone -Solution
2 weeks ago - last edited Thursday

  @Sylvi 

 

To change the ring tone triggered by doorbell presses, you need to do it in doorbell's device settings: enter doorbell device page in the Tapo app, go to Device Settings > Doorbell > Ring Connected Hub > Hub Sound Settings.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#4
Options
3 Reply
Re:Hub and camera won’t play same ringtone -Solution
2 weeks ago - last edited Thursday

  @Sylvi 

 

Doorbell ring tone can't be adjusted. From our tests, the ring tone Doorbell Ring 3 on the hub sounds similar to the doorbell ringtone, you may consider use that.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
Re:Hub and camera won’t play same ringtone
2 weeks ago

  @Wayne-TP well that's very disappointing. I do think it's something more than that though as the hub will now only play jungle bells no matter how many times I change it. Getting frustrated.

  0  
  0  
#3
Options
Re:Hub and camera won’t play same ringtone -Solution
2 weeks ago - last edited Thursday

  @Sylvi 

 

To change the ring tone triggered by doorbell presses, you need to do it in doorbell's device settings: enter doorbell device page in the Tapo app, go to Device Settings > Doorbell > Ring Connected Hub > Hub Sound Settings.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 115

Replies: 3

Related Articles