Problem connecting with camera solid red light

Problem connecting with camera solid red light

Problem connecting with camera solid red light
Problem connecting with camera solid red light
2 weeks ago - last edited 2 weeks ago
Model: Tapo C310  
Hardware Version:
Firmware Version: I don't know

I have problem connecting with my camera i have reset it and unplugged it,but doesn't respond,  it start for some seconds to blink red and green light after reset but then it stays red and doesn't change 

I don't know the firmware or the version because i have erase it from app 

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Re:Problem connecting with camera solid red light -Solution
2 weeks ago - last edited 2 weeks ago

  @Gianzou32- 

Hi,
Please try to press the reset button on the camera for 10 seconds to factory reset it. If the LED has no change and the camera does not respond to the reset operation, please refer to Case 3 in the following instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

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Re:Problem connecting with camera solid red light -Solution
2 weeks ago - last edited 2 weeks ago

  @Gianzou32- 

Hi,
Please try to press the reset button on the camera for 10 seconds to factory reset it. If the LED has no change and the camera does not respond to the reset operation, please refer to Case 3 in the following instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

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