Tapo C210 is Locked

Tapo C210 is Locked

Tapo C210 is Locked
Tapo C210 is Locked
2 weeks ago
Model: Tapo C210  
Hardware Version:
Firmware Version:

I bought Tapo C200 From ACT network. Now when try use it with other network i get message "Your Tapo camera is customized Act devise and is currently Locked"

 

please advise me how to unlock it so that i can use it with other networks other than ACT.

 

Regards

Gouse

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Re:Tapo C210 is Locked
2 weeks ago

  @Gouse 

Hi,
Please confirm the following information for the reported issue.
  1. Is your camera model number Tapo C210 or Tapo C200? 
  2. Please send me the camera's MAC address and a picture of the label on the camera via a private message.
  3. Which country are you located in?
  4. Can you send me a picture of the reported error message?
Best Regards

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