C310 new firmware?

C310 new firmware?

C310 new firmware?
C310 new firmware?
2024-10-18 18:44:54 - last edited 3 weeks ago
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.3.16

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#1
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1 Accepted Solution
Re:C310 new firmware?-Solution
2024-10-21 09:56:01 - last edited 3 weeks ago

  @treliaris 

Hi,
The firmware(1.3.16) is the latest official firmware for the Tapo C310, and it's being released. 
If you have any problems with this firmware version, please feel free to let us know.
Best Regards

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#2
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Re:C310 new firmware?-Solution
2024-10-21 09:56:01 - last edited 3 weeks ago

  @treliaris 

Hi,
The firmware(1.3.16) is the latest official firmware for the Tapo C310, and it's being released. 
If you have any problems with this firmware version, please feel free to let us know.
Best Regards

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#2
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Re:C310 new firmware?
a week ago - last edited a week ago

  @Solla-topee 

Detectie van zones/persoon of grens werkt alleen bij het betrede van de zone dicht bij de camera. Op grotere afstand wat voorheen wel werkte, doet het nu niet. Probleem doet zich voor na update heeft de laatste update er iets mee te maken of is er iets mis met de camera?

 

 

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#3
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Re:C310 new firmware?
a week ago

  @Gbr70 

Hi,
Please confirm the following information for the reported issue.
  1. Go to the camera's Device Settings > Detection page, and send me a picture of the Detection page.
  2. Send me the pictures of the enabled Detection types page and the activity zone page.
  3. Send me a video showing the reported issue for further analysis.
Best Regards

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#4
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Re:C310 new firmware?
a week ago

  @Solla-topee  hello, thanks for feedback, the requested picture bellow, it was not possible to upload the videos?

 

 

Solla-topee wrote

  @Gbr70 

Hi,
Please confirm the following information for the reported issue.
  1. Go to the camera's Device Settings > Detection page, and send me a picture of the Detection page.
  2. Send me the pictures of the enabled Detection types page and the activity zone page.
  3. Send me a video showing the reported issue for further analysis.
Best Regards

 

 

 

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#5
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Re:C310 new firmware?
a week ago

  @Gbr70 

Hi,
You can upload the video to your cloud server(such as Google Drive), generate a link to download it, and then send me(@Solla-topee) the link via a private message.

Best Regards

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