Tapo C310 connect to pc

Tapo C310 connect to pc

Tapo C310 connect to pc
Tapo C310 connect to pc
3 weeks ago - last edited a week ago
Model: Tapo C310  
Hardware Version:
Firmware Version: 1.3.11

Hi

 

I am tyring to connect My Tapo C310 to Ispy but i keep getting Failed No media endpoints found.

 

What can i do to fix this?

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1 Accepted Solution
Re:Tapo C310 connect to pc-Solution
3 weeks ago - last edited a week ago

  @Marungu 

Hi,
You can refer to the instructions below to troubleshoot when failed to establish the RTSP connection.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

If the problem remains, please check:
1. The LED status on the Tapo C310. 
2. Can you control the camera locally and remotely on the Tapo app?
3. On the Tapo app > Camera's Device Settings > Device Info page, what's the IP address of the camera? Can your PC ping the camera's IP address successfully?
4. Please describe your network diagram in detail.
5. The troubleshooting you did and the test results.

 

Best Regards

Recommended Solution
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#2
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Re:Tapo C310 connect to pc-Solution
3 weeks ago - last edited a week ago

  @Marungu 

Hi,
You can refer to the instructions below to troubleshoot when failed to establish the RTSP connection.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

If the problem remains, please check:
1. The LED status on the Tapo C310. 
2. Can you control the camera locally and remotely on the Tapo app?
3. On the Tapo app > Camera's Device Settings > Device Info page, what's the IP address of the camera? Can your PC ping the camera's IP address successfully?
4. Please describe your network diagram in detail.
5. The troubleshooting you did and the test results.

 

Best Regards

Recommended Solution
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