I can't link a second Tapo camera. I cannot find it on my wifi or the Tapo_CamXXXX number
I can't link a second Tapo camera. I cannot find it on my wifi or the Tapo_CamXXXX number
Any advice?
I can see the first camera on the wifi- but not the second, I have rebooted and restarted things. The new tapo camera is red and green so that is working
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Hi,
You can refer to the instructions below to troubleshoot if you fail to configure the Tapo camera.
What should I do if I fail to configure Tapo Camera?
In your situation, it's recommended to try the following steps on the second camera.
1. Hold the reset button on the camera for 10 seconds to factory reset it. And let me know the LED changes on the camera when resetting it if the problem remains.
2. Try to connect to the camera's default SSID on a different phone and check if you can see it on a different phone.
3. Change the location for setting up the camera to reduce the possible interference in the same frequency band at the original location (to avoid interference from devices such as Bluetooth, USB 3.0, microwave ovens, ZigBee devices, etc).
Best Regards
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Hi,
You can refer to the instructions below to troubleshoot if you fail to configure the Tapo camera.
What should I do if I fail to configure Tapo Camera?
In your situation, it's recommended to try the following steps on the second camera.
1. Hold the reset button on the camera for 10 seconds to factory reset it. And let me know the LED changes on the camera when resetting it if the problem remains.
2. Try to connect to the camera's default SSID on a different phone and check if you can see it on a different phone.
3. Change the location for setting up the camera to reduce the possible interference in the same frequency band at the original location (to avoid interference from devices such as Bluetooth, USB 3.0, microwave ovens, ZigBee devices, etc).
Best Regards
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- Report Inappropriate Content
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