Multi Users - can they access memory and dowloads

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Multi Users - can they access memory and dowloads

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HelenWK

2024-08-05 10:45:03 - last edited 2024-08-16 11:16:17

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Multi Users - can they access memory and dowloads

2024-08-05 10:45:03 - last edited 2024-08-16 11:16:17

Model: Tapo C200

Hardware Version:

Firmware Version: 1.3.9

Hello,

I have added someone to view my cameras but they cannot view the playback.. only live!

I have the Tapo Care and pay for storage but only for 2 devices - front and back door (which I thought was for the cameras - should I increase this to add additional users to playback)

Many thanks,

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Solla-topee

2024-08-06 07:44:17 - last edited 2024-08-16 11:16:17

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Re:Multi Users - can they access memory and dowloads -Solution

2024-08-06 07:44:17 - last edited 2024-08-16 11:16:17

@HelenWK

Hi,
If you share the Tapo C200 with another TP-Link account, the shared account will have access to the Live View, Talk, Voice Call, Pan/Tilt Control, and the SD card video features of the camera. However, it's unable to access the cloud video clips, and only the owner account can access the cloud video clips.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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Multi Users - can they access memory and dowloads

Multi Users - can they access memory and dowloads

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