Tapo H200 hub immediately disappears after successful installation

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Tapo H200 hub immediately disappears after successful installation

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Tapo H200 hub immediately disappears after successful installation
Tapo H200 hub immediately disappears after successful installation
2024-06-14 11:54:12
Model: Tapo H200  
Hardware Version: V1
Firmware Version:

MAC: 3C-52-A1-A4-8A-7D

hUB AND CAMERA WERE SET UP ON MY OLD sAMSUNG (nOTE 10a) WITHOUT TOO MUCH FUSS. rECENTLY UPGRADED my device to a Samsung S26. Easily sees the hub and loads it (but light remains amber) and states as much, but a few seconds later, the hub dissappears as if it was never there. I have tried a mesh network (phone and hub connected to the same network) and a different network. I have rebotted the hub and the cameras numerous timnes. Its vexing because it worked so well previously. 

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Re:Tapo H200 hub immediately disappears after successful installation
2024-06-18 01:39:50

  @bear_-22 

 

Did you reconfigure the H200? If not, double-check if you're logging into the same TP-Link account on the new phone. 

 

Confirm whether the H200 is under the same subnet as your phone by checking their IP addresses: find H200's IP address on router's client list via its Mac address, and compare it with the IP address of your phone when it is connected to the same network.

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