Hello,

I am having issue as I was trying to activate the feature sync light with music. Apparently from the app, it seems working (myc authorization is working fine) but lights doesn't swith on. If I have lights switch on and I try to sync them to music, they switch off.

In any other ways, lights are working (effects, preset colour etc).

I have already read the following instructions and the requirements are fulfilled. What should I do?

What if Tapo Sync-to-Sound doesn’t work on my Tapo Light Strip | TP-Link United Kingdom

Thanks