Camara de seguridad
Mi camara se desconecta a cada rato de mi celular
Porque enciende una luz Ambar?
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Hi,
According to the UG of the Tapo C200 V3, the solid amber light means the camera is connected to the Wi-Fi but not connected to the cloud server.
You can check if your router has a stable internet connection and if there are specific settings, such as MAC Filtering, Firewall, and ACL, configured on the router. If so, turn them off for a try.
If the problem remains, please help confirm the following information.
1. The Wi-Fi signal strength of the camera. You can go to the camera's Device Settings>Device Info page>tap the Wi-Fi icon to see the RSSI value.
2. What's the model number of the router?
3. Is the camera connected to the router directly, or is there an AP/RE between them?
Best Regards
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- Report Inappropriate Content
Hi,
According to the UG of the Tapo C200 V3, the solid amber light means the camera is connected to the Wi-Fi but not connected to the cloud server.
You can check if your router has a stable internet connection and if there are specific settings, such as MAC Filtering, Firewall, and ACL, configured on the router. If so, turn them off for a try.
If the problem remains, please help confirm the following information.
1. The Wi-Fi signal strength of the camera. You can go to the camera's Device Settings>Device Info page>tap the Wi-Fi icon to see the RSSI value.
2. What's the model number of the router?
3. Is the camera connected to the router directly, or is there an AP/RE between them?
Best Regards
- Copy Link
- Report Inappropriate Content
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