Actualizacion de Firmware - Daño Camara

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Actualizacion de Firmware - Daño Camara

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JorgeOspino

2024-01-02 14:46:35 - last edited 2024-01-19 03:49:02

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Actualizacion de Firmware - Daño Camara

2024-01-02 14:46:35 - last edited 2024-01-19 03:49:02

Tags: #Firmware

Model: Tapo C200

Hardware Version:

Firmware Version:

al realizar una actualizacion de Firmware recomendado, la camara dejo de funcionar, esta queda con unas luces rojas laterales permanentes y no se permite resetear, ya se ha desconectado varias veces y persiste la falla, existe un manera de reset de fabrica? donde se pueda volver a una version y poder recuperar la camara?

Desde soporte NO brindan solucion

1 Accepted Solution

Solla-topee

2024-01-03 09:29:35 - last edited 2024-01-19 03:49:02

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Re:Actualizacion de Firmware - Daño Camara-Solution

2024-01-03 09:29:35 - last edited 2024-01-19 03:49:02

@JorgeOspino

Hi,
After confirming the camera's model number and hardware version, it's recommended to follow the instructions in the link below to troubleshoot.
How to find the hardware version on a TP-Link device: https://www.tp-link.com/en/support/faq/46/
Troubleshoot instructions: https://community.tp-link.com/en/smart-home/forum/topic/608500

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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