Issue i am facing with my tapo cam

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Issue i am facing with my tapo cam

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Issue i am facing with my tapo cam
Issue i am facing with my tapo cam
2024-05-08 07:55:06 - last edited 2024-06-07 09:13:13
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: 1.1.8

The picture became blurry after using of 2 months 

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1 Accepted Solution
Re:Issue i am facing with my tapo cam-Solution
2024-05-09 06:26:23 - last edited 2024-06-07 09:13:13

  @RahulChowdary 

Hi,
Do you have the image the camera displayed before? If so, please provide that image and the currently displayed image to compare.

 

On the camera's Device Settings>Video & Display>Video Quality page, please ensure you have selected the best video quality.

 
In case there are several devices streaming the camera simultaneously thus the image displayed on your phone is blurry, please try to reboot the camera, only stream the camera with your phone, and check if the image is clear.

 

Best Regards

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Re:Issue i am facing with my tapo cam-Solution
2024-05-09 06:26:23 - last edited 2024-06-07 09:13:13

  @RahulChowdary 

Hi,
Do you have the image the camera displayed before? If so, please provide that image and the currently displayed image to compare.

 

On the camera's Device Settings>Video & Display>Video Quality page, please ensure you have selected the best video quality.

 
In case there are several devices streaming the camera simultaneously thus the image displayed on your phone is blurry, please try to reboot the camera, only stream the camera with your phone, and check if the image is clear.

 

Best Regards

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