P100 can’t connect to network

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P100 can’t connect to network

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P100 can’t connect to network
P100 can’t connect to network
2024-05-03 07:29:18 - last edited 2024-06-28 08:43:00
Model: Tapo P100  
Hardware Version:
Firmware Version:

I can't connect my Tapp P100 to my WiFi because it says "encryption on this network is not supported."

My Network is Telstra Mobile Broadband via Nighthawk6Pro and I have tried both bands

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Re:P100 can’t connect to network -Solution
2024-05-08 05:13:59 - last edited 2024-06-28 08:43:09

  @Wayne-TP 

 

Hi,

 

Pack says it is TAPO P100 (AU) Ver 2.0

 

Nighthawk Network security is WPA2 Personal AES

 

We actually have only the 5ghz band running

 

 

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Re:P100 can’t connect to network -Solution
2024-05-09 08:00:45 - last edited 2024-06-28 08:43:00

  @GosgGeeWA 

 

The Tapo P100 supports 2.4GHz only.

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Re:P100 can’t connect to network
2024-05-07 02:18:30

  @GosgGeeWA 

 

What's the nation code (e.g. EU/US/UK) and hardware version of your Tapo P100?

 

Please check what's the wireless security/encryption type of your 2.4GHz WiFi. Is it WPA2-PSK or WPA3?

Could you share some pictures of your router's wireless settings here?

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Re:P100 can’t connect to network -Solution
2024-05-08 05:13:59 - last edited 2024-06-28 08:43:09

  @Wayne-TP 

 

Hi,

 

Pack says it is TAPO P100 (AU) Ver 2.0

 

Nighthawk Network security is WPA2 Personal AES

 

We actually have only the 5ghz band running

 

 

Recommended Solution
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#3
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Re:P100 can’t connect to network -Solution
2024-05-09 08:00:45 - last edited 2024-06-28 08:43:00

  @GosgGeeWA 

 

The Tapo P100 supports 2.4GHz only.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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