P100 won´t connect with bluetooth

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P100 won´t connect with bluetooth

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
P100 won´t connect with bluetooth
P100 won´t connect with bluetooth
2023-04-30 14:59:08
Model: Tapo P100  
Hardware Version: V1
Firmware Version:

Cant get past this screen, i tried:

- unplug the device

-factory reset

-force stopp the app

-on/off bluetooth/gps

-reinstall the app

-connetcting with another smartphone

 

The device is blinking green/orange as it should.

 

Very disapointet tbh.

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Re:P100 won´t connect with bluetooth
2023-05-04 02:59:22

  @tapoappiscrap 

 

Hello! Thank you for posting. From the given information and the troubleshooting steps you have tried, this smart plug seems like having a hardware issue. The Bluetooth module part might be defective. Please contact the retailer or local TP-Link support to check for the warranty. 

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