Alarm sound goes off when schedule starts

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Alarm sound goes off when schedule starts

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Alarm sound goes off when schedule starts
Alarm sound goes off when schedule starts
2024-02-18 23:34:02
Model: Tapo C225  
Hardware Version: V2
Firmware Version:

Hi, I just bought the Tapo, and the alarm goes off at the custom start time that i scheduled.  How do I resolve this?

 

Thanks

 

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Re:Alarm sound goes off when schedule starts
2024-02-20 09:07:47

  @ventzu 

Hi,
1. Please go to the camera's Device Settings>Alarm page and send me a picture of this page. Then tap the Alarm Schedule and send me a picture of it.

 

2. Whether you have tapped the Home/Away mode on the Tapo app>Cameras tab? If the Home/Away mode includes your camera's preset configurations, tap the Home/Away mode to apply the preset settings may change your current configurations.

How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app?
 

Best Regards

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