Tapo C520WS Alarm sounding everytime the custom schedule starts.

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Tapo C520WS Alarm sounding everytime the custom schedule starts.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C520WS Alarm sounding everytime the custom schedule starts.
Tapo C520WS Alarm sounding everytime the custom schedule starts.
2024-01-18 20:04:25 - last edited 2024-01-19 09:24:26
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.5

Every time my alarm is activated, it also sounds the alarm simultaneously even though nothing is detected. After the alarm's timer stops, it would be working correctly. Tuning the alarm off and on again also triggers it instantaneously. I've seen a thread on this as well but no solution was given.

 

My Firmware is updated. I've rebooted. My settings are correct. My time zone is correct. I have 2 Tapo c520ws cameras doing the same. 

 

Please help.

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Re:Tapo C520WS Alarm sounding everytime the custom schedule starts.
2024-01-19 09:33:38

  @-Venter_35 

Hi,
For the reported case, please go to the Tapo app>Smart tab to see if you have configured any Shortcut or Automation entries related to the camera's Alarm feature. If so, send me a picture of the entries.
You can remove these entries and check if the camera will alarm when enabl the Alarm feature.
Best Regards

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