Smart Home Community > All Threads > TC65 Camera Microphone not Working
< All Threads

TC65 Camera Microphone not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TC65 Camera Microphone not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TC65 Camera Microphone not Working
TC65 Camera Microphone not Working
2024-02-16 16:26:40 - last edited 2024-02-18 01:16:26
Tags: #Two-way Audio
Model: TC65  
Hardware Version: V1
Firmware Version: 1.3.9

I have just set up this camera from new and it seems to be working well except for the microphone. I can talk through the camera speaker using my smart phone but cannot hear any replies from the microphone. If I hear anything at all it seems to be sounds coming from an unknown location, not from my camera.

  0      
 
  0      
 
#1
Options
3 Reply
Re:TC65 Camera Microphone not Working
2024-02-19 10:12:47

  @eelie 

Hi,
Please help confirm the following information about the reported case.
1. Can you hear anything on the camera's Live View page when someone talks in front of the camera? For example, you can play real-time news in front of the camera.

 

2. On the camera's Live View page, please ensure the microphone value is set to the highest one.

 

3. Whether the video recordings record sound? On the camera's Device Settings>Storage & Recordings page, please ensure the Record Sound is enabled.

 

4. Can you share a video showing the sound you hear?

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options
Re:TC65 Camera Microphone not Working
2024-02-19 16:29:36
Thank you for your response. I think I have sorted the problem now.
  0  
  0  
#3
Options
Re:TC65 Camera Microphone not Working
2024-02-22 11:00:15

  @eelie 

Hi,
Glad to hear this information.

It would be highly appreciated if you could share your skills to solve the problem.
Best Regards
 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 469

Replies: 3

Tags

Two-way Audio
Related Articles
Trouble with TC65
504 0
TC65 camera does not reconnect after power failure
560 0
I can't add my TC65 Camera back to the app. Hard reset does not work on previously configured camera
608 0
Tapo C520WS microphone is not working
982 0
Tapo C200 microphone not working
5128 2
Problems with the Tapo C200 camera microphone connection
840 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.