C320WS connection issues.
Hi all,
To start by saying I am going to hardwire it on soon but I was just curious about my issues more than anything else.
I have had this camera for 18 months I think now and it's great 90% of the time but the issue I have is the load times of the camera via the Tapo app from opening the app and clicking the camera it can take 15-20 seconds before it loads, if it does, or you have to press the message to "Try again" slightly defeating the point of seeing whos at my door! or checking the motion doorbell late at night or early morning! We have a cat I swear knows we have it!
When I use the camera via VLC as an IP camera it can pull it up in 2 seconds and works spot on.
I've tried:
- A reset and setup
- Multiple power cycles via app and power at the wall
- Adjusting the antenna for a better single
- Changing to 1080p vs 2k no resolution. (I felt it at first but not now, but curiously I have kept it 1080p for longer days recording and for my phone it's clear enough actually)
- Updating software as soon as there is an update.
Not tried a new SD Card? Maybe speed is poor? It's fine for watching back footage and heath is good.
The location is just outside on the wall of the house, the router is about 3m away through the wall.
The signal is -44 RSSI.
I have a C100 and C200 too which the C200 is at the far side of the house and C100 a few rooms away too but they both don't suffer any issues with signal.
I am going to drop a ethernet cable out my loft in the next few months for £20 it's worth a test run to see how it helps.
Has anyone had a similar issue and found a resolution?
I think maybe the issue lays in the Tapo cloud. I find the issue on WIFI and 5G on my phone.